We’re Here to Help

Have questions about our socks or need assistance with an order? Our team is ready to support you with personalized service and expert guidance on finding the perfect Rototo socks.

Send Us a Message

Fill out the form below and we’ll get back to you within 24 hours on business days. We’re committed to providing thoughtful, helpful responses to every inquiry.

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Email Us Directly

For immediate inquiries or detailed questions:

hello@therototosocks.com

Visit Our Office

1247 NW Glisan Street, Suite 204
Portland, OR 97209
United States

Office hours: Monday–Friday, 9:00 AM – 5:00 PM PST

Shop Our Collection

Browse our full range of premium Japanese-crafted socks on Amazon.

Our Commitment to You

We strive to respond to all inquiries within one business day. Whether you’re asking about product details, sizing recommendations, care instructions, or order support, we’re dedicated to providing the information and assistance you need. Your satisfaction with Rototo Socks matters to us, and we’re here to ensure every interaction reflects the quality and care woven into our products.

Frequently Asked Questions

What makes Rototo socks different?

Our socks are crafted in Japan using traditional slow-knitting techniques on vintage machinery. This meticulous process creates exceptional texture, durability, and comfort that sets Rototo apart from mass-produced alternatives.

How should I care for my Rototo socks?

We recommend machine washing on a gentle cycle with cold water and air drying. Avoid bleach and high heat to preserve the natural fibers and construction quality that give Rototo socks their longevity.

Do you offer international shipping?

Our products are available through Amazon, which offers international shipping to many countries. Check the Amazon product page for specific shipping options and availability in your region.

What if I’m between sizes?

Rototo socks are designed with thoughtful sizing that accommodates a range of foot sizes. If you’re between sizes, we generally recommend sizing up for maximum comfort. Contact us for personalized sizing guidance based on specific sock styles.

Can I purchase gift sets or bulk orders?

We offer several multi-pack options including our Organic Daily 3-Pack collections. For larger bulk orders or custom gift inquiries, please email us directly and we’ll work with you to find the best solution.

What is your return policy?

Returns and exchanges are handled through Amazon’s customer-friendly return system. Most items qualify for free returns within 30 days of delivery. Please refer to Amazon’s return policy or contact us for assistance with any return questions.

Discover Exceptional Comfort

Experience the quality and craftsmanship that have made Rototo a trusted name in premium socks. Explore our complete collection today.

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